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Thoughtful House Center for Children 3001 Bee Caves Road Austin, Texas 78746
512 732 8400 Tel 512 732 8353 Fax |
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| Clinical Services |
New patients first contact the office at Thoughtful House
(512-732-8400 or info@thoughtfulhouse.org) to request a ‘new patient
intake packet’. After we receive completed intake forms we call you to
schedule an intake phone call, which lasts an hour to an hour and a
half; there is a fifty dollar charge for this intake phone consult,
during which we gather a complete medical history and discuss your
concerns. Any red flags are noted and acted upon if they warrant
emergency triage. Toward the end of the call the initial treatment
plan is discussed and appropriate referrals are made. If it’s
determined that a GI (gastrointestinal) referral is needed, you’ll be
given information on which tests Dr. Krigsman needs you to complete
(typically urine, blood, stool, X-ray) and you schedule the initial
appointment with him. If it’s decided that you see Dr. Jepson at the
medical clinic, your child’s first appointment is scheduled with him.
If you need nutritional/supplement counseling with Kelly Barnhill, you
make that appointment too; the same for any other necessary referrals.
Families from out of town usually stay for a few days and see all
appropriate staff in one visit.
In this first phone call you can ask questions regarding billing,
financial assistance (if available), insurance, opportunities to take
part in a research program(if any), and any other process questions
you may have. Your next appointment is then scheduled for the next
available date (usually around 4-6 weeks).
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